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Any and all the information collected on this site will  be kept strictly confidential

FAQ  about the  China VVHOBBY RC Model   Service

Is  there any minimum order required?

Our  answer: No, we support new baby and welcome established business, we never force  our customers to buy minimum order and there is NO MOQ in our company policy.  

How  can I enjoy the combined and discounted shipment?

Our  answer: It is an automatic discount once you have joined our wholesale  membership. Certainly, we welcome bargain!

I am  your wholesale member, can i have a lower price for certain  product?

Our  answer: Why not? It is a good idea to email me before the order placement since  the product price always changes, usually lower and lower.

How  can I pay?

Our  answer:  We accept various payment method: you can pay us with PAYPAL, Wire  Transfer, Bank Transfer

How  can both of us co-operate?

Our  answer:  We welcome wholesaler and drop shipper. For wholesaler, you can buy our  product in bulk, enjoying shipping discount and faster delivery service to your  customer locally. For drop shipper, the advantage is no stock keeping, just list  your product on auction stie or show the category to the local buyers, get order  and ask me to ship to your customer directly. The bad is slower delivery time  compared to wholesaler and higher average cost per unit.

What  is your Refund / Replacement policy?

Our  answer: We offer 1 to 1 replacement, some thing, we would provide you spare part  for free and you can repair the damaged (in case) items by yourself easily. The  replacement normally will be delivered in next order (depends on items). We  would issue refund when product returned to our office.

How  can I contact your saleman for more detail?

Our  answer: You can contact us via email VVHOBBY@163.COM for  more detail and enquiry.

Can  you help me to deal with CUSTOM?

Our  answer: This is the MOST COMMON question!! :) First of all, we write low value  on the package declaration. Secondly, you can print your own invoice from my  site with my company chop. 

I  think that your website product is not enough!

Our  answer: We are trying our best to collect information as soon as many as cheap  as possible,  but if you have any product want to source inChina, please let me know. If you have  any suggestion about the product range, please let me know  too.